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How 808socer Handles Your Personal Information

This page explains exactly what data we collect when you open an account, fund it via DANA, OVO, or GoPay, and use the lobby — and how we keep that data secure.

Account data protectionWallet payment privacyYour right to access recordsCookie controls explainedContact us to update data
808socer How 808socer Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security on 808socer runs across four layers — encryption at rest and in transit, session authentication with OTP verification at login, restricted internal access by role, and regular review of data stored against active accounts. Players in Tangerang and anywhere else in Indonesia access the same encrypted connection. Here is how each layer works in practice.

Encrypted Connections

All data moving between your device and our servers uses SSL encryption. This covers your login, your DANA or OVO deposit flow, and every account page you load.

OTP Login Verification

When you log in from a new device or browser, we send a one-time code to your registered phone number. You enter that code before we allow account access.

Wallet Data Scope Limit

We only store the transaction reference and wallet type — DANA, OVO, or GoPay — not your wallet credentials. Your PIN and balance stay inside your own wallet app.

Data Retention and Deletion

We keep your account data while your account is active. Once you close your account, retention follows applicable local-law timelines, after which records are deleted from active systems.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, the paths below connect you directly to the team handling data requests. We aim to acknowledge every query and respond with a clear next step. Indonesia support handles wallet-related data questions — such as which GoPay or OVO transaction references appear on your account — as well as general account privacy requests.

Team online

Email Data Request

Send your full name, registered email and the specific data request to our support address. We acknowledge data requests and follow up with the next step.

Live Chat Support

Open the live chat from your account dashboard. Tell the agent your request is a privacy matter and they will route it to the data team directly.

Account Help Centre

Log in and navigate to Account Settings, then select Privacy and Data. From there you can download a summary of your stored account and wallet records.

Questions About Your Privacy Rights

These are the questions we get most often about how your data is handled on 808socer. If your question is not here, use the live chat or email path in the contact section above.

We collect your name, email, phone number and device identifiers at registration. When you transact via DANA, OVO or GoPay, we also log the transaction reference and wallet type.

No. We never see or store your wallet PIN or password. Those credentials stay entirely within your own DANA, OVO or GoPay app when you complete a payment.

Log in, go to Account Settings and select Privacy and Data to download a summary. Alternatively, email our support team with your registered details and the specific data you want.

Yes. Submit a deletion request through live chat or email. We process it in line with applicable local-law retention requirements before removing your records from active systems.

We share data with payment processors — DANA, OVO, GoPay — only to complete your transactions. We do not sell personal data to advertisers or unrelated third parties.

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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.